Frequently Asked Questions (FAQs)

🙋♂️ Frequently Asked Questions (FAQs) – RN Store Smart Watches ⌚

❓ 1. Are your smartwatches original?

✅ Yes! All our smartwatches are 100% original and quality-checked before dispatch. We ensure top-tier performance and reliability with every product.

❓ 2. Do your smartwatches come with a warranty?

🛡️ Yes, every smartwatch purchased from RN Store includes a 6-month warranty covering manufacturing and functional defects. See our full Warranty Policy for details.

❓ 3. How do I claim the warranty?

📞 Contact us through:

  • WhatsApp/Call: 0309-8832925

  • Email: rnstoreinfo@gmail.com
    📸 Send proof of purchase and a short description (with photos/videos) of the issue.

❓ 4. How long does delivery take?

🚚 We usually deliver within 2–4 working days across Pakistan. Delivery times may vary based on your location.

❓ 5. Do you offer Cash on Delivery (COD)?

💵 Yes! We offer Cash on Delivery for most locations in Pakistan for your convenience.

❓ 6. Can I return or exchange a smartwatch?

🔄 Yes, we offer a 3-day return/replacement policy if:

  • The product is defective, or

  • You receive the wrong item
    (Return must be in unused, original condition.)

❓ 7. Are your smartwatches waterproof?

💧 Some of our models are water-resistant, but not all are fully waterproof. Please check the product description for specific IP ratings.

❓ 8. Do the watches support both Android & iOS?

📱 Yes! Most of our smartwatches support both Android and iOS. Compatibility details are listed on each product page.

❓ 9. Can I track my fitness and heart rate?

❤️ Absolutely! Many of our smartwatches include heart rate monitors, step counters, sleep tracking, and other health features. Check product specs for more details.

❓ 10. How can I contact RN Store?

📞 Call/WhatsApp: 0309-8832925
📧 Email: rnstoreinfo@gmail.com
📍 Visit us: HMC Link Road, UET Taxila

🔔 Still have questions? Message us on WhatsApp — we're always happy to help!